Frequently Asked Questions

Starting a chat is simple:

1. Visit our homepage
2. Allow camera and microphone access when prompted
3. Click the "Start Chat" or "Next Stranger" button
4. Wait to be connected with a random stranger

The system will automatically match you with another online user. If no one is available immediately, you'll be placed in a waiting queue until a match is found.

No, our service is designed to be anonymous and hassle-free. You can start chatting with strangers immediately without creating an account or providing any personal information.

Yes, Talk to Strangers is completely free to use. We support our platform through minimal, non-intrusive advertising. There are no premium features or hidden costs.

Our platform works on most modern devices including:

• Desktop computers (Windows, Mac, Linux)
• Laptops
• Tablets
• Smartphones (iOS and Android)

For the best experience, we recommend using a device with a good quality camera and microphone.

Our matching system connects users randomly. When you click "Start Chat" or "Next Stranger," you're placed in a queue to be matched with another user who's also looking for a chat partner. The system pairs users on a first-come, first-served basis.

The core of our platform is random matching, so you cannot select specific users to chat with. This creates opportunities for unexpected connections and conversations with people you might never have met otherwise.

If you don't want to continue a particular conversation, you can click "Next" at any time to be matched with someone new.

You have complete control over your privacy:

• You can disable your camera by clicking the video toggle button
• You can use text chat only
• You can position your camera to show only parts of your environment

However, be aware that some users prefer video interactions, and you might get skipped more frequently if your camera is off.

Our platform is designed for anonymous, in-the-moment connections. There is no built-in feature to reconnect with specific users from past conversations.

If you want to maintain contact with someone you've met, you'd need to exchange contact information during your conversation (though we recommend being cautious about sharing personal details).

No, we do not record, store, or monitor your private conversations. Our platform is designed to facilitate real-time communication only. Once a chat ends, the content of your conversation is not saved on our servers.

However, please note that the other person you're chatting with could potentially record the conversation on their end using third-party software, so always practice caution.

If you encounter someone behaving inappropriately:

1. Click the "Next" button to end the conversation immediately
2. Use the report function to alert our moderation team
3. For severe violations, email details to safety@talktostranger.com

We take all reports seriously and will take appropriate action against users who violate our community guidelines.

Yes, Talk to Strangers is intended for users 18 years of age or older. We do not knowingly allow minors to use our service.

If you encounter a user who appears to be underage, please end the conversation immediately and report the account.

We collect minimal data necessary to provide our service:

• Temporary connection data (IP address during the session)
• Basic usage statistics to improve our service
• Technical information like browser type and device information

We do not collect or store the content of your conversations, personal information, or browsing history outside our platform.

For complete information, please see our Privacy Policy.

If you're having trouble with video or audio connection:

1. Check that you've allowed camera and microphone permissions in your browser
2. Ensure no other applications are using your camera or microphone
3. Try refreshing the page
4. Make sure your internet connection is stable
5. Try using a different browser (Chrome or Firefox recommended)
6. Check if your camera/microphone works in other applications

If problems persist, the issue might be on the other user's end.

Our platform works best with these browsers (latest versions):

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari

For optimal performance, we recommend using Google Chrome or Firefox with WebRTC support enabled.

Connection failures can happen for several reasons:

• Network firewalls or restrictions
• Unstable internet connection on either end
• High server load during peak hours
• Browser compatibility issues
• WebRTC connection problems

If you experience persistent connection issues, try switching to a different network or using a mobile data connection to rule out network restrictions.

Currently, we offer a mobile-responsive web application that works well on smartphone browsers. This means you can use our service directly through your mobile browser without installing an app.

We're considering developing dedicated mobile apps for iOS and Android in the future. Stay tuned for updates!

Our platform serves thousands of users daily from across the globe. The exact number of online users varies depending on the time of day, with peak hours typically occurring during evenings in North America and Europe.

You can see the current number of online users in the counter at the top of the page.

We welcome your feedback and suggestions! You can reach our team at feedback@talktostranger.com.

We review all constructive feedback and consider user suggestions when planning future updates and features.

Currently, we don't offer formal partnership or affiliate programs. However, if you represent a business or organization interested in working with us, please contact our business development team at partnerships@talktostranger.com with your proposal.