Privacy Policy
Last Updated: January 15, 2023
This Privacy Policy explains how Talk to Strangers ("we," "us," or "our") collects, uses, and shares information about you when you use our website, mobile application, and other online products and services (collectively, the "Services").
We value your privacy and are committed to protecting your personal information. By using our Services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide to Us
Our service is designed to be used without requiring registration or personal information. However, we may collect certain information that you voluntarily provide to us, such as:
- Feedback, comments, or support requests you send to us
- Survey responses
- Any other information you choose to provide
Information We Collect Automatically
When you use our Services, we automatically collect certain information, including:
- Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Usage Information: We collect information about your usage of our Services, such as:
- Time and duration of your sessions
- Features you use
- Actions you take
- Crash logs and error reports
- Connection Information: We collect information about your internet connection, including your IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and clickstream data.
- Location Information: We may collect general location information (such as country or city) based on your IP address.
Information We Do Not Collect
We want to be clear about what we do not collect:
- Chat Content: We do not record, store, or monitor the content of your video or text conversations.
- Personal Identification: We do not require or store personal identification information such as your name, email address, or phone number unless you voluntarily provide it through support channels.
How We Use Your Information
We use the information we collect to:
- Provide and Maintain our Services: Including connecting you with chat partners, troubleshooting, and improving the user experience.
- Analyze Usage Patterns: To understand how users interact with our Services and improve functionality.
- Ensure Security: To protect our Services from abuse, fraud, or security risks.
- Communicate with You: To respond to your inquiries, provide support, or send service-related notifications.
- Enforce Our Policies: To enforce our terms, conditions, and policies.
- Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.
How We Share Your Information
We do not sell, trade, or otherwise transfer your information to third parties without your consent, except in the following circumstances:
Service Providers
We may share your information with third-party vendors, service providers, and contractors who need access to your information to provide services on our behalf, such as:
- Cloud hosting and data storage providers
- Analytics providers
- Customer support service providers
These service providers are only permitted to use your information to provide services to us and are required to maintain the confidentiality of your information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Protection of Rights
We may disclose your information to protect and defend the rights, property, or safety of our company, our users, or the public, including to protect against fraud or reduce credit risk.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but we will notify you (e.g., via a notice on our website) of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Aggregated or De-identified Data
We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for research, marketing, analytics, and other purposes.
Data Retention
We retain the information we collect only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will take steps to securely delete or anonymize it.
Your Choices
Account Information
Since our service does not require registration, we typically do not maintain account information that needs to be updated or deleted.
Cookies and Tracking Technologies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
Do Not Track
Some browsers include the ability to transmit "Do Not Track" signals. We do our best to respond to "Do Not Track" signals in a way that respects user privacy preferences.
Your Legal Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to or restrict processing of your personal information
- The right to data portability
To exercise any of these rights, please contact us using the contact information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.
Children's Privacy
Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.
International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those in your country.
By using our Services, you consent to the transfer of your information to countries outside of your country of residence, including the United States, where our primary servers are located.
Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic communications system is completely secure, and we cannot guarantee the absolute security of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting a notice on our website or by sending you a notification. We encourage you to review our Privacy Policy whenever you use our Services to stay informed about our information practices and your choices.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: